Last updated: 19 August 2026

Physical books

Physical-book orders are delivered by The Courier Guy to the delivery address supplied during checkout.

Dispatch

Orders are normally prepared for dispatch within 1–3 business days after successful payment, unless a product page clearly states a different timeframe, such as for a pre-order.

South African delivery

After dispatch, delivery within South Africa is generally estimated at approximately 48–72 hours. Delivery to outlying or remote areas may take longer.

International delivery

International orders are generally estimated at approximately 14–21 days after dispatch. International transit times can be affected by destination-country customs processes, local delivery partners, public holidays and other factors outside the reasonable control of Ink of Klaassen or The Courier Guy.

Delivery areas

Ink of Klaassen offers delivery worldwide, subject to The Courier Guy being able to service the destination and subject to any legal, customs or carrier restrictions affecting the shipment.

Delivery charges

Physical-book orders use a flat delivery rate. The applicable delivery charge is displayed during checkout before the customer places the order.

Customs and import charges

For international orders, any customs duty, import tax, clearance fee or similar destination-country charge imposed after dispatch is the customer’s responsibility unless the checkout specifically states that the charge is included.

Collection

Customer collection is not currently available.

Delivery address

Customers should check their delivery address carefully before placing an order. If an address needs to be corrected, contact orders@inkofklaassen.com as soon as possible. If the order has already been dispatched, an address change may not be possible and reasonable additional courier charges may apply where permitted by law.

Risk and delivery problems

Physical goods remain subject to the delivery and consumer-protection rules that apply under South African law. If an order arrives damaged, the wrong item is delivered, or a parcel appears to have been lost, contact Ink of Klaassen promptly with the order details so the matter can be investigated with the courier.

Unavailable products

If an ordered product cannot be supplied, we will contact the customer and handle cancellation, replacement or refund as required by applicable law and the circumstances of the order.

Digital editions

eBooks do not require physical delivery. Following successful payment, the download is made available electronically through WooCommerce and, where applicable, through the customer’s My Account area. Each purchased eBook has a three-download limit and no preset download-expiry date.

Contact

Delivery queries: orders@inkofklaassen.com · 083 333 0800.